The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Pevonia Malaysia Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, customers will receive their refund within 7 days after the confirmation.
Please return your purchase to the following address:
Pevonia Malaysia Sdn Bhd
Unit 603, Block C, Pusat Perdagangan Phileo Damansara 1. No,9, Jalan 16/11, Off Jalan Damansara 46350 Petaling Jaya, Selangor
Please contact us at info@bg-wellness.com or Customer service hotline: +6012-2766572 if you have any questions or doubts.